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Lookup by Database Name

Last updated: 2022-02-29

How does this work?​

If you know the name of a client's MySQL database, you can use this to find the parent account.

Type a the database name into the textbox (it's case-sensitive.) If and when you have a match, you should see a green button appear that says Go to bolt. Clicking this will take you to the bolt's admin panel in a new tab.

DB lookup

Context​

It was previously difficult to determine owners of databases. This information lives in the vhostman database, but support cannot access this directly by querying.

Sometimes we see problematic database names in the MySQL slow logs (i.e. /var/log/mysqld.slow.log) when a server is experiencing problems. This tool is intended to reduce the time needed to match a database with a client.